Phoenix hosted IT infrastructures deliver higher performance at half the cost
It is a common misconception that owning and operating an in-house IT infrastructure is the only way to operate a competitive, secure and efficient business. While that may have been true in the past, innovations in hosted IT services have created attractive alternatives for small and mid-sized businesses (SMBs).
Not only can subscribing to a hosted IT infrastructure service exceed the capabilities of a self-operated approach, but it also has significant short and long term financial benefits. Rather than channeling funds into expensive server and network equipment that requires a large initial investment, plus ongoing expenses for upgrades, maintenance, security, and repairs, many businesses are turning to companies like Phoenix for an easier, more economical hosted solution. For SMBs struggling to compete with larger enterprises that have deeper pockets, hosted IT infrastructure offers predictable, controllable monthly IT costs, as well as an effective pathway to the latest in IT innovation.
Phoenix Hosted IT Infrastructure Places More Control into the Hands of the SMB
For many businesses, on-site access to the IT infrastructure and dedicated in-house or contract personnel provide a comforting sense of control. In today’s economy, the comfort factor should be weighed against the financial and operational benefits offered through a hosted IT provider.
Fact #1 - The physical location of IT infrastructure does not matter to users
Globalization, high-speed Internet access, and user mobilization all contribute to the fact that users will access Web, email, file, and application servers from a variety of locations. Whether the IT infrastructure is on or offsite does not matter, provided the user experience meets their expectations.
Fact #2 - Reputation and credibility are paramount
Because hosted IT infrastructure customers typically receive an enterprise-grade SLA, their results can be more predictable than an in-house approach. Phoenix’s primary goal is the seamless and continuous operation of our customer’s business. Only by performing at the highest levels of stability and providing a 24/7/365 operation can we earn the respect and continued business from our customers.
Fact #3 - Application control remains in the hands of the business organization
In the hosted IT infrastructure model, the provider supplies, monitors, and supports a dedicated environment to operate line of business applications and store data files. Since each customer operates securely and independently from other clients, each one is free to install, modify and remove applications at will, maintaining total control over the end user experience.
SMBs Gain Technical and Business Flexibility
When a business owns and self-operates its IT infrastructure, it has, in theory, unlimited flexibility in choosing equipment and suppliers. That flexibility, however, is not free. Time and expertise are required to research the options, understand the pros and cons of competing products and vendors, purchase, install, configure, test, and place equipment into service. Therefore, IT infrastructure flexibility is not unlimited: it is bound by the business’ ability to effectively complete each of these essential tasks.
Phoenix brings experienced and trained personnel responsible for completing these tasks on behalf of our customers. As a result, the time spent on these tasks is shared across our base of customers, reducing the cost for any one company. In addition, Phoenix conducts these tasks on a regular basis, so by staying on top of the latest technology trends we have a more informed market perspective than businesses that deal with IT less frequently. Where traditionally SMBs have been locked into hardware and software choices, a hosted approach permits flexibility to change and adapt as technology moves forward.
Scalability is another factor to consider in IT planning. Companies can exhaust a great deal of time, money and effort in anticipating and implementing the IT changes necessary to support a growing business in changing markets. IT infrastructure needs can also fluctuate downward with economic and seasonal factors. These changes can leave an organization with underutilized equipment and facilities that consume the same amount of power and cooling as they were operating at higher utilization.
With Phoenix’s hosted infrastructure model, power and cooling costs are shared across our base of customers. By bringing power-hungry equipment out of businesses, our customers can enjoy lower annual power bills and related cooling costs.
Phoenix’s Hosted IT Infrastructure Solutions Reduce Business Risk for the SMB
It is true that a dependency is created when an organization subscribes to the services of a hosted IT infrastructure provider. The same can be said of an office’s other essential services, such as electricity, phone, and Internet connection. The organization depends on the reliability of the hosted IT infrastructure provider’s services and the viability of the provider’s business. Service inconsistency – or worse, business failure by the hosted provider – can have serious consequences for subscribers.
While it is impossible to eliminate all of this risk – and no business is immune to business risk – the level of risk is far less than it was ten years ago after the Dot Com bubble burst. At that time, there was an overabundance of both hosted data center capacity and providers, but since then many organizations have moved to “the cloud” for business dependability. Excessive data center space has been absorbed, and dozens of new data centers are being built and filled each year.
Phoenix uses world class data centers from national providers who have invested hundreds of millions of dollars in infrastructure. By teaming up with business partners who have seen positive earnings results and growth for consecutive years,
SMB Competitiveness Improves
SMBs simply cannot match the equipment power, expertise, scalability, and security of a hosted IT infrastructure. There are a multitude of areas that once were a concern that now are a part of their IT solutions:
· Spare capacity available to meet every contingency
· Ability to achieve the competency from experience
· IT staff cannot be singularly and proactively focused on end-to-end management of IT infrastructure
· Cost advantages produced by the collective buying power of a hosted IT infrastructure model.
Addressing all of these concerns has the potential to be an enormous and unnecessary drain on your bottom line. That’s why the overwhelming advantages of Phoenix’s hosted IT infrastructure give SMBs such a competitive edge in the marketplace.
A robust and economical IT infrastructure
Our customers enjoy a reliable, positive user experience. Capital, personnel and other resources that would otherwise have been tied up in a self-operated IT system are free for reinvestment in business development, advertising, facility improvement, and other growth-promoting activities.
Accelerated and dependable adoption of innovation
Through our frequent analysis of technology, equipment, and suppliers, Phoenix supports our customers by offering new and qualified solutions sooner and with less uncertainty than businesses may be able to accomplish independently. As Phoenix continued to stay on the forefront of technology, we remain a valuable source to our customers.
Focus on business, not IT
With the IT infrastructure in the hands of a trusted provider, the SMB’s IT organization is in a new and improved position to funnel more of its attention toward advancing its strategic business goals. In addition, with a more robust IT infrastructure, our customers can leverage this infrastructure in ways that were previously not considered (e.g., business continuity and responding to seasonal business changes).
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