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New
Offerings
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Over the past year, Phoenix Technology
Solutions has experienced accelerated growth in hardware, software
and solution sales. We appreciate all our customers’ continued
business and consideration as we have grown while offering better
technologies to help our clients succeed. Finding solutions that
resolve real business challenges on a daily basis has made an
enormous impact on how Phoenix approaches our service offerings in
the high tech marketplace. Two such offerings have taken off,
resulting in improved customer technology experience, better
productivity, and most of all, better support from Phoenix:
1.
Spam Filtering
2.
Remote Monitoring & Support
Many
clients have experienced the daily irritation of sifting through
emails about medications, mortgage approvals, and the ever popular
credit card
Phishing scams.
As our daily productivity becomes
affected, we unfortunately begin
accepting this as part of doing business…but the good part is we
don’t have to. On average, we have found that many of our clients
receive over 70% of their emails as spam. Due to these
frustrations and outrageous statistics, Phoenix began offering a
spam filtering service to combat the daily barrage of unwanted
email. If your business has less then 40 employees, we can offer
our services for around $39.00 per month. The implementation of
this service is quick and painless. Many of our current clients are
experiencing significant benefits from our Spam Filtering services
through large reductions in unnecessary email traffic on their
servers and network.
Quicker response with less downtime has been
the demand of business networks since their introduction. The
potential lost revenue and productivity costs also frustrate
business owners often enough as we become more and more dependant on
the information and its availability. The pervasiveness of our data
has become available on our Blackberry’s, Smart Phones, and Mobile
laptops where we demand connectivity when we travel, when we are at
home, and when we are in business meetings. To manage this from an
I.T. perspective has become increasingly complex and a 24/7 job.
Phoenix Technology Solutions has continually strived to keep up with
the demands our clients through our responsiveness which has kept us
constantly looking for technology to assist in this endeavor.
Through Remote Monitoring, Phoenix Technology Solutions is now able
to gain communication from a client’s network 24/7 as to its
health. We know if the internet is down before our clients call, or
that a PC hard drive is failing, or even that a database is not
functioning properly. Many times we have resolved a network issue
before the client has realized the problem even existed. Remote
Monitoring has certainly allowed us and our clients to rest easier
knowing that many network or internet problems are resolved before
the frustration even begins.
Finally,
Phoenix Technology Solutions, like many businesses, has been
upgrading their look and feel to keep up with the tech savvy
marketing firms and their catchy names like “Geek This” and “Tech
That”. Through the assistance of a local marketing firm, Phoenix
Technology Solutions has re-branded our name and look. We are very
excited about our new logo and tagline. When you have a moment,
please visit us at
www.ptsmn.com
and see what we have been working on. |
